Primia Solutions

Automation

AI agents that prepare the work and leave it ready for sign-off.

They read invoices, sort email, answer calls and draft quotes. Nothing goes out until a person signs it off.

When you open the inbox, the work is already prepared.

The agent reads invoices, emails and calls, takes each figure from the exact part of the document it comes from and checks it against your ERP. It proposes what to do and leaves it pending approval. If something does not match, you see where and by how much.

Back-office agent · Inbox09:12:58
In today
43
Prepared
42
To approve
1
Approved
41

Queue

  1. Hotel Costa Nerval09:06Email · Delivery time changeApproved
  2. Embalajes Ondarella09:01Invoice · FO-2026-0412.pdfCorrected
  3. Catering Valdelis08:54Call · Price enquiryApproved

Log

OriginalFV-26-1187.pdf · 1 pagePending approval
TeralbaSuministros Teralba, S.L.NIF B98214377Polígono Industrial Norte, unit 7 · Valencia
Invoice
NumberFV-26/1187Date20/10/2026 → 19/11/2026Your POPC-2026-0871
Bill toDistribuciones Amarel, S.L.NIF B97630518 · Avenida de la Estación, 31 · Valencia
Ref.DescriptionQtyPriceAmount
2210Industrial dishwasher detergent, 10 L12018.402,208.00
2214Rinse aid, 5 L6014.90894.00
3105Nitrile gloves size M, box of 100806.85548.00
Bank transfer, 30 days · ES76 •••• •••• •••• 4410
Net amount3,650.00VAT 21%766.50Total4,416.50 €

Draft reply

AI-generated
To Suministros TeralbaNot sent

Good morning: on invoice FV-26/1187, item 3105 is billed at €6.85, while our purchase order PC-2026-0871 has it at €6.20. Could you send us a credit note for €62.92? Thank you.

Highlights the part of the original this field comes from

Extracted data

ERP check

  • SupplierMatches
    PRV-0412. Tax ID and IBAN match the record.
  • PO and deliveryMatches
    PC-2026-0871, received with delivery note AL-5530 on 19/10.
  • AmountMismatch
    Item 3105 is billed at €6.85 and the PO says €6.20: +€52.00 net, €62.92 with VAT.

Agent's proposal

AI-generated

Post the invoice and hold €62.92 of the payment until the credit note arrives.

Journal entry
AccountDebitCredit
600 Purchases of goods3,650.00
472 Input VAT766.50
400 Suppliers · Teralba4,416.50
To approve0:48
Simulation with demo data

Invoices, contracts and forms

The agent reads the document, extracts the data and checks it against your ERP before proposing anything.

Every field with its source
Each figure comes with the part of the document it was taken from.
Against what you already have
Supplier, order and amount are checked against your systems.

Email, under supervision

It sorts what comes in and leaves the reply ready.

By type and urgency
Orders, incidents, invoices and enquiries, each in its own tray.
A draft, not a send
A person sends the reply.

Voice agents

They answer calls, handle the repetitive ones and pass the rest to a person.

A case already running
The voice agent we built for Endesa through Oratioo.

Always with sign-off

The AI prepares the work. A person decides.

Generated text is marked
Whatever the AI writes is marked as such and is never passed off as data.
Everything is logged
What the agent read, what it proposed and who approved it.

Who it's for

Service companies, professional firms and back-office teams handling large volumes of documents, email or calls.

Getting started

  1. Half an hour, free of charge

    On a video call, or at your company if you are in Valencia. You tell us what costs you most and we tell you whether we can help.

  2. Assessment, from € 360

    We look at the operation and the systems, and tell you what's worth doing and what it costs. If the project goes ahead, the fee is deducted.

  3. Short deliveries, fixed price

    A phased proposal with fixed scope and price. Live in production from the first delivery.

€ 360 in Valencia. Elsewhere, depending on travel. Prices exclude VAT.

Tell us what's costing you most.

Half an hour to see whether we can help, with no commitment. If we go ahead, an assessment from € 360, deducted from the project.

Direct contact

Based in
Valencia, Spain